How to Claim My Payout by Collecting Cash at a Bank Branch without a Bank Account? Support -

It's fast and simple! Nobody needs a bank account. Just provide the recipient's name, branch location, and ID card number (or passport ID) through the Cash Out, and we will send the cash as soon as possible (by the next business day, at the latest).

Here are the bank options for cash pickup:

  • Krungsri Bank
  • Bangkok Bank
  • Siam Commercial Bank

After we confirm receipt of your Bitcoin, we will send you the 'pin code' to your email - for cash collection at your chosen bank branch.

Now, with the 'pin code' and your national ID card/passport, you can just walk-in to the bank branch of your choice and receive the cash. No bank account needed.

Condition of service
  • A recipient must show an ID card and a 'pin code' when asking to receive funds.
  • *important* The name of the receiver must match the name on the given national ID card/passport. 
  • Maximum withdrawal: 20,000 THB
Service hours
  • Monday-Friday during 8.30-15.30 hrs.
Benefits for customers
  • This service is a convenient way to receive money at all branches of the before-mentioned banks across the country.
  • The receiver is not required to have a bank account.
Krungsri Bank:
  • Transfer not over THB 10,000: THB40 
  • Transfer of THB 10,001 – 20,000: THB50

Bangkok Bank:

  • Transfer not over THB 10,000: THB40 
  • Transfer of THB 10,001 – 20,000: THB50

Siam Commercial Bank:

  • Transfer not over THB 10,000: THB110 
  • Transfer of THB 10,001 – 20,000: THB120

To help find the bank branch nearest to you, use following links below:

If you do not receive your 'pin code' within 24 hours from the time you send your Bitcoin, please get in touch with us through, and we will address the situation immediately.

Check our complete list of services so you know where to spend your bitcoin! 
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