Processing Time on Business Day

coins.co.th Support -

Dear valued customers,

Our operating time for our service starting from 10:00 AM until 6:00 PM, Monday to Friday. 

So, when will I receive my bitcoin?

 Please check the processing time for your buy order below:

Order made during

Order complete time
6:01 AM - 10:00 AM Before 2:00 PM on the same day
10:01 AM - 9:00 PM Before 10:00 PM on the same day
9:01 PM - 6:00 AM Before 12:00 PM on the next day

This apply to weekend and public holidays. That's our guarantee, but we typically fulfill orders faster than that! If you ordered Bitcoin and have fully accomplished the payment but still haven't received it after one business day, please let us know so we can address the situation immediately.

 

How about the time I received my cash payout?

Please check the processing time for your sell order below: 

For weekdays:

Order made during

Order complete time
6:01 AM - 10:00 AM Before 2:00 PM on the same day
10:01 AM - 9:00 PM Before 10:00 PM on the same day
9:01 PM - 6:00 AM Before 12:00 AM on the next day

 

For weekends :

Order made during

Order complete time
6:01 AM - 10:00 AM Before 2:00 PM on the same day
10:01 AM - 6:00 PM Before 7:00 PM on the same day
6:01 PM - 6:00 AM Before 12:00 PM on the next day

 

For Bank Cash Pickup and KTB Cardless ATM,  and some other channels, processing time will be within 1-2 business days excluding public holidays and weekends. Kindly check here before you make an order. 

 

For a list of the Thai national holidays, please refer to this Wiki article below: http://en.wikipedia.org/wiki/Public_holidays_in_Thailand

If you have any questions, please don't hesitate to reach us at:
Email: support@coins.co.th
Phone: +66 2 038 5038


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