Yes, we do process buy orders and sell orders on public holidays!
Our customer support operating hours is 10AM to 4PM. You can reach us at:
Phone: +66 2 038 5038
Email: support@coins.co.th
Line@: @coins.co.th
However, live chat will not be available on public holidays. You can leave a message and we will get back to you by email as soon as possible.
Just sign-in to your coins.co.th account and go to 'Add Money' or 'Cash Out' section.
For Buy Order
|
Order made during |
Receving Time |
| 06:01 AM - 10:00 AM | Before 02:00 PM on the same day |
| 10:01 AM - 04:00 PM | Before 05:00 PM on the same day |
| 04:01 PM - 06:00 AM | Before 12:00 PM on the next day |
Almost every payment option is available on public holidays such as ATM Transfer, Online Banking Transfer, Cash Deposit Machine, mPay or SCB UP2ME. For Over-the-counter Deposits, it's only available in mall branches - please check with your bank again.
For Sell Order
|
Order made during |
Receiving Time |
| 06:01 AM - 10:00 AM | Before 02:00 PM on the same day |
| 10:01 AM - 04:00 PM | Before 05:00 PM on the same day |
| 04:01 PM - 6:00 AM | Before 12:00 PM on the next day |
Available options on public holidays
Almost all cash-out options are available on public holidays such as bank account cash-out, Krungthai Cardless ATM, mPay or SCB UP2ME.
Unavailable options on public holidays
Please note that some options will take one business day to process excluding public holidays such as Bank Branch Cash Pickup or E-money card.
Kindly check your order processing hours before you make an order in the 'Processing time' section as shown below:
