Transactions on coins.co.th platform are non-reversible, just like a cash transaction. We will not be able to revert the payment and return your funds. It works like virtual cash. So we urge you to use extreme caution when sending money.
We are sharing with you a few valuable tips:
- Verify the intended recipient of your payment. Make sure you have entered the correct details.
- Check the payment amount. Always make sure you send the correct amount of funds.
- Refrain from sending money to people you do not know: Would you hand in cash to a stranger without checking? Sending money via coins.co.th works in the same way as a cash payment. We advise you to take steps to establish the recipient’s identity. We urge you to carry out your own due diligence in making sure you do not fall victim of fraud.
- Be alert to investment schemes: Be careful when sending funds to persons or companies who have promised quick or guaranteed returns to investments. We do not endorse or are affiliated in any way with such activities or products. To find out more, please read What can I do to avoid Investment schemes and other online scams?
- When paying for a product/service, make sure merchants are duly registered. In case of a dispute, coins.co.th would not be able to reverse your payment and refund your account.
coins.co.th is devoted to accelerating financial inclusion. We use technology to facilitate people’s needs in making money transfers through digital currency. We enforce strict KYC policies and observe AML regulations. To learn more about keeping your account secure, please visit our Your Account section at our Help Center.
If you have any questions, do not hesitate to contact us at [email protected].
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