Bitcoin Cash Update From Support -

Last month we let you know that we’ve been working towards a solution to provide our customers with their share of the value created by Bitcoin Cash (BCH) after the fork of the Bitcoin network in early August 2017.

After careful consideration, we have decided to convert the BCH created during the fork to BTC, and credit the corresponding amount of BTC to customers who held BTC in their wallet at the time of block 478,558 (August 1st, 2017 8:16 pm Thailand time, the time the fork occurred).

The amount of BCH that each of these customers receives will be net of any costs we incur for the conversion and transfer. Once the sale of BCH has been completed customers will receive BTC deposits from within 24 hours. We will also share the effective conversion rate from BCH to BTC received. We are working to complete this process within the next few weeks and will contact customers regarding their BTC deposits once they have been sent.

Thank you for your patience while we execute this plan. Please don’t hesitate to contact us if you have any questions.


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