I Have Problems With Two-factor Authentication!

coins.co.th Support -

It's possible that the time on the device you're using the authenticator app on is not properly synced with the network time. Go to your device's Date & Time settings and enable network syncing.

On Android, this is the "Automatic" option:

 

On iOS, this is the "Set Automatically" option:

Or you can also find Time correction for codes option in Settings.

If you still get an error, try deleting the Google Authenticator entry and creating a new entry by re-scanning the QR or re-entering the manual key. 

If you still cannot enable or need any help with completing the steps above, please get in touch with us at support@coins.co.th.


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