Please follow the steps below to reset your password:
1. On the Sign In page, please click 'Forgot password'.
2. Fill in your phone number or email registered and click 'Send Code' to get the verification code by SMS or email.
*As part of our enhanced platform security, withdrawals are temporarily locked 1 hour after password reset.
3. You will receive the verification code by SMS or an EMAIL from us, titled 'Reset your Password'.
*Please note that If you don't receive the email in your inbox, please check your spam or junk box.*
4. Back to our web page. Fill in your Verification Code, New password, and Confirm New Password in the boxes and click 'Reset Password'.
5. You will be redirected to our Sign In page. Fill in your Email and New Password, and click 'Sign In'.
*Make sure to always remember your password, don't share to others and never reuse the same password on other websites.
For more information, please contact us at support@coins.co.th or +66 2 038 5038.
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