How to reset your password if you Forget Password? Support -

Please follow the steps below to reset your password:

1. On the Sign In page, please click 'Forgot password'.

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2. Fill in your phone number or email registered and click 'Send Code' to get the verification code by SMS or email.

*As part of our enhanced platform security, withdrawals are temporarily locked 1 hour after password reset.

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3. You will receive the verification code by SMS or an EMAIL from us, titled 'Reset your Password'

*Please note that If you don't receive the email in your inbox, please check your spam or junk box.*

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4. Back to our web page. Fill in your Verification Code, New password, and Confirm New Password in the boxes and click 'Reset Password'.

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5. You will be redirected to our Sign In page. Fill in your Email and New Password, and click 'Sign In'.

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*Make sure to always remember your password, don't share to others and never reuse the same password on other websites.


For more information, please contact us at or +66 2 038 5038. 

Check our complete list of services so you know where to spend your bitcoin! 

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