1) Log on to your coins.co.th account by clicking 'LOG IN'
2) On the sign-in page, enter your email and password, then click "Log in".
3) You will then be redirected to the main page. Click your email on the top right and click "Identity Verification".
4) Click the "Verify" button to complete your ID Verification and Selfie Verification.
5) Identity Verification
5.1) The system will prompt you to select your nationality. Please choose your nationality.
5.2) Please enter your information as specified on your identification card and click the 'Next' button.
- Full name in Thai and English
- Date of birth
- Beneficiary information for the account
5.3) Specify your current address and permanent address. Once you have filled in the information, click the 'Next' button.
5.4) In the section on the source of funds, please provide information on the origin of your funds, such as your occupation, the name of the company you work for, and your position in the company. If you are retired or unemployed, kindly specify the detailed source of the funds you are using. Once you have completed the information, click the 'Submit' button.
6. Then, please confirm your identity under the 'Identity Verification' section by clicking the 'Verify' button
6.1) Enter accurate details as per your identification card.
6.2) Upload photos of the front and back of your identification card, then click the 'Next' button.
Important notes regarding the uploaded images:
- Types of documents used for identity verification can be checked here.
- - The document must not have expired.
- - Uploaded images must be clear.
- - Supported file types are .jpg or .pdf.
6.3) The next step involves confirming with a selfie. The system will display a message when ready; click 'Next' to take a selfie with your identification card. The system will provide instructions on how to take a clear photo, where you should be holding the card visibly. Once you believe the photo is clear, click 'Upload.' If you need to retake the photo, press 'Take a new photo.'
7) The system will show a confirmation message that you have submitted your identity verification and await verification from the team.
8) Afterward, you need to complete a test and confirm NDID to successfully achieve Level 1 identity verification:
- Take a test on digital currency knowledge.
- Risk assessment survey for investments.
- Confirm NDID
You can check the status of your identity verification on the 'Identity Verification' page:
- If the status says 'Under Review,' your request is being processed.
- If the status shows a green checkmark, you have been successfully verified.
If you have any questions about our services, please feel free to email us at support@coins.co.th or call us at +66 2 038 5038.