coins.co.th is required to be in compliance with the regulations to employ a standard procedure of the KYC process in order to identify and verify identities of our clients as well as to safeguard funds stored in our clients' wallets. This KYC process is essential as it plays an important role in preventing identity theft, financial fraud, money laundering and terrorist financing.
For every user who received a notice to complete the KYC process, your account will be temporarily restricted from buying or selling bitcoins on our platform to protect your fund. You will be able to buy or sell bitcoins on our platform again as soon as your KYC is complete.
Note: You can still use your wallet to transfer bitcoins and receive bitcoins from other wallets.
If you have questions, you can reach us at:
Phone: +66 2 038 5038