Verifying your account is easy. Simply go to the Limits and Verifications page in the web browser by selecting Limits and Verifications from the drop-down menu in the upper left when logged into your account. From there, choose the next verification step to complete for your profile. Please note that it may take up to three business days for our team to process your verification.
Cash in and cash out limits are based on account verification level:
|Verification Level||Description||Daily Cash In Limit (THB)||Daily Cash Out Limit (THB)|
|1||Phone or email verified||0||0|
|2||ID and selfie verified||5,000||5,000|
Once you sign up and confirm your email address or mobile number, your account is at Level 1 by default. Your limits are at 0 THB per day.
If you did not receive your verification email or SMS upon signup, go to https://app.coins.co.th/welcome/login and click the resend link.
Level 2 accounts have a cash in and cash out limit of 5,000 THB per day via non-bank options such as 'Mobile Money Transfer'. To reach Level 2, you must complete ID and selfie verification. You will also need to verify either your mobile or email, whichever you did not use to initially sign up.
To complete selfie verification, click here and take a photo of yourself while holding up your ID.
This information is necessary for us to provide you with a secure and personalized experience, to help prevent fraud from occurring on our platform, and to comply with local regulations. We take your privacy very seriously.
Level 3 accounts have a cash in and cash out limit of 150,000 THB per day. To reach Level 3, you must have your account bank verified.
To submit a bank verification request, click here.
Level 4 accounts have a cash in and cash out limit of 600,000 THB per day. To reach Level 4, you must have your account address verified.
Custom and Business
If you want your daily limits to be more than 600,000 THB, you can increase your limits by requesting Custom Limits or Business Verification.
Custom Limits can be requested for personal usage which exceeds 600,000 THB per day while Business Verification can be requested for enterprise usage or to change the account into a business account
To apply for Custom and Enterprise limits, please click here.
If you have any questions, please send us a message at firstname.lastname@example.org and we’d be happy to assist you further.